Refund Policy

30-Day Money-Back Guarantee

We're confident you'll love Talio. If you don't, we'll refund you — no drama.

How it works

  1. Email hello@talio.com within 30 days of delivery with your order number.
  2. Our team confirms your refund — usually within 24h.
  3. You're refunded to the original payment method within 5–10 business days.

What's eligible

  • Any Talio product, even opened.
  • One refund per customer per order.

Damaged or wrong item?

Email us with a photo within 7 days of delivery — we'll send a replacement free of charge.